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Last Updated: April 29, 2026
At NexGen Health, we are committed to delivering premium diagnostic tools, medical supplies, and wellness essentials safely and swiftly to your doorstep across Pakistan. Every shipment is carefully packaged using clinical-grade guidelines to ensure the absolute integrity and safety of all medical and diagnostic products.
• Faisalabad & Local Areas: 24 to 48 Hours.
• Major Urban Centers (Lahore, Karachi, Islamabad, Rawalpindi, Multan, Peshawar, Gujranwala): 2 to 3 Business Days.
• Other Cities & Rural Districts (across Punjab, Sindh, KPK, Balochistan, AJK, and Gilgit-Baltistan): 3 to 5 Business Days.
Please note: Orders placed on Sundays or national holidays will be processed on the next business day.
• Standard Shipping Rate: A flat shipping fee of Rs. 250 is applied to all nationwide orders below Rs. 3,000.
• Free Shipping Promotion: We offer 100% Free Shipping on all orders above Rs. 3,000 across Pakistan.
We support nationwide Cash on Delivery (COD) to give you peace of mind. For your convenience, secure online pre-payments via JazzCash, EasyPaisa, and Visa/Mastercard are also fully supported at checkout.
To guarantee clinical standards, temperature-sensitive diagnostics, test kits, or lab reagents are dispatched in specialized isothermal insulation lined with cooling gel packs. There are no additional fees for this clinical preservation packaging.
As soon as your shipment is dispatched, a unique tracking code (from courier partners like TCS, Leopards, or Trax) will be sent to your registered phone number via SMS and your email address. You can monitor your shipment's live status at any time.
Please inspect your package upon delivery. If the outer clinical seal is broken, tampered, or physically damaged, do not accept the package and report the issue to our dedicated support helpline at Support@nexgenhealth.pk or via WhatsApp (+92-300-123-4567) within 24 hours.